Information we collect
Order details. Name, email, telephone, billing and delivery address, country, and any notes you type at checkout.
Health details you choose to give. Optional fields (physician name, allergies, current medicines, treatments, smoke or alcohol answers) and any prescription file you attach. We use these only to process the order and to talk to you about it.
Payment. Card numbers are not stored in the cart database. Follow the payment instructions in the confirmation email. Those processors handle card data under their own terms.
Technical data. IP address, browser, pages viewed, and similar logs used for security and to keep the site working. Cookies may remember the cart and the destination you last chose.
How we use it
- To record, pack and track your order
- To confirm a prescription when one is needed
- To answer the desk inbox and send order or tracking mail
- To prevent fraud and keep the shop available
- To meet bookkeeping and other legal duties
We do not sell mailing lists. We do not send marketing mail unless you have asked for it.
Cookies
The cart and country preference use local storage or a cookie in your browser. You can block cookies in the browser; the catalog will still load, but the cart may not persist.
Security and retention
We use ordinary technical and organisational measures. No internet transmission is perfectly secure. We keep order records for as long as we need them to fulfil, to handle disputes, and to satisfy tax or medical-product record rules, then delete or anonymise what we no longer need.
Your rights
Depending on where you live, you may ask to see, correct or delete personal data we hold, or to receive a copy. Email help@globalmedicastore.com. We may keep a record where the law requires it.
Children
The shop is for adults 18 and over. We do not knowingly collect data from children. If we learn that we have, we will delete it.
Other sites
Links off this domain have their own privacy practices. Read those before you send them data.
Changes
Updates appear on this page with a new date. Continued use of the site after a change means you accept the revised notice.
Questions about this policy
Email help@globalmedicastore.com. Hours: Monday–Friday 09:00–20:00 · Saturday 09:00–15:00 (UTC).